Last updated 20 June 2026
Welcome to Markita ("Markita", "we", "us", "our"). These Terms of Service ("Terms") govern your access to and use of markita.app and the related dashboard, agents, and services (together, the "Service"). By creating an account, starting a free trial, subscribing, or otherwise using the Service, you ("you", "Customer") agree to these Terms. If you are accepting on behalf of a company or other entity, you confirm that you are authorised to bind that entity. If you do not agree, do not use the Service.
Markita is an AI-assisted marketing workspace operated as a team of 12 specialist AI agents. The agents audit your brand and draft marketing work — content, copy, SEO and site recommendations, outreach, campaign plans, analytics summaries and similar deliverables. Markita is draft-first: nothing is published, sent, or posted to any external channel or third-party account without your action or explicit approval. You remain in control of every external action.
You sign in using Google. You are responsible for maintaining the confidentiality of your account, for all activity under it, and for the brands, URLs, accounts, and content you add. You must be at least 18 years old and must own, or be authorised to manage marketing for, every brand you connect. Information you provide must be accurate and kept up to date.
Cancellation and refunds are covered in our Cancellation & Refund Policy.
You are responsible for how you use the Service and for reviewing and approving any output before it is published or sent. You agree not to use Markita to: send spam or unsolicited messages in violation of law; publish or process content you do not have the rights to use; impersonate any person or entity; infringe intellectual-property, privacy, or other rights; violate the terms of any third-party platform or connected service; or generate, distribute, or facilitate unlawful, deceptive, defamatory, infringing, or harmful material. You must comply with all applicable laws, including Indian data-protection, consumer-protection, and advertising regulations. We may suspend or limit accounts that breach this section.
You may connect your own third-party data sources and accounts (for example Google Search Console, Google Analytics, Google Ads, or similar) so the agents can audit and inform your marketing. These connections are read-only: Markita reads the data needed to provide the Service and does not post or make changes to your connected accounts. You authorise Markita to access that data solely to provide the Service to you, and you can disconnect any connection at any time. As between you and Markita, you remain the data controller of your brand and connected-account data; Markita acts as a processor on your behalf. See our Privacy Policy for details.
You retain ownership of your brand content, the data you provide, and the marketing deliverables that the agents draft for you (your "Customer Content"). You grant Markita a limited, non-exclusive licence to host, process, and use your Customer Content solely to operate and improve the Service for you. Markita and its licensors own all rights in the Service itself — the platform, software, agents, models, designs, and trademarks — and nothing in these Terms transfers those rights to you. You may not copy, resell, reverse-engineer, or create derivative works of the Service.
The agents produce drafts using automated systems and third-party AI models. Output may be inaccurate, incomplete, or off-brand, and is provided for your review. You are solely responsible for verifying, editing, and approving any output before relying on it, publishing it, or sending it. Markita makes no guarantee about marketing results or outcomes.
The Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law. To the maximum extent permitted by applicable law, Markita will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or marketing outcomes, arising from or related to your use of the Service. To the maximum extent permitted by law, Markita's total aggregate liability for any claim arising out of or relating to the Service will not exceed the amount you paid to Markita for the Service in the three (3) months immediately preceding the event giving rise to the claim.
You may cancel your subscription and delete your brands at any time from the dashboard or by emailing [email protected]; access continues until the end of your current paid period as described in the Cancellation & Refund Policy. We may suspend or terminate your access if you breach these Terms, fail to pay, or use the Service in a way that risks harm to Markita, other users, or third parties. On termination, your right to use the Service ends; you may request export or deletion of your data as described in the Privacy Policy.
We may update these Terms from time to time. We will update the "Last updated" date above and, for material changes, take reasonable steps to notify you. Continued use of the Service after changes take effect means you accept the updated Terms.
These Terms are governed by the laws of India. Subject to any non-waivable rights you may have, the courts at Bengaluru, Karnataka, India will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service.
Questions about these Terms? Email [email protected] or [email protected].