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Cancellation & Refund Policy

Last updated 1 October 2026

This policy explains how billing, cancellation and refunds work for Markita. Closed beta, invite-only. Read it together with our Terms of Service.

Beta access & billing

Closed beta, invite-only. If and when paid plans launch, we will publish the terms here and notify you before anything is ever charged.

Cancel anytime

You can cancel your subscription at any time:

Cancellation stops future automatic renewals. There are no cancellation fees.

What happens after you cancel

When you cancel a paid subscription, your access continues until the end of the current paid period you have already paid for. At the end of that period, the subscription will not renew and billing stops. You will not be charged again.

Refunds

Closed beta, invite-only. If and when paid plans launch, the terms published here at that time will govern any charges — and we will always notify you before any charge.

We will, however, refund payments in cases such as:

How to request a refund

To request a refund for a duplicate or erroneous charge, email [email protected] from your account email within 7 days of the charge, including your account email and the transaction details. Approved refunds are issued to the original payment method via Razorpay and typically reach your account within 5–10 business days, depending on your bank or card issuer.

Contact

Questions about cancellation or refunds? Email [email protected] or [email protected].